LTC (SNF) Leadership Training August 19-20, 2026
This two-day course is designed for the new, long-term care department head in your facility (less than 2 years' experience). The training will prepare emerging leaders with skills to focus on providing the best resident care. Attendees will walk away with resources and knowledge to get ahead in their role.
TARGET AUDIENCE:
Administrators, Directors of Nursing, middle managers (2 years or less experience in long term care)
TRAINING LOCATION:
KCARE Training Center
9403 Mill Brook Dr.
Louisville, KY 40223
Agenda (Two Day Training) (Lunch provided both days)
DAY 1:
|
8:00 a.m.
|
Registration
|
|
8:30 a.m. - 9:00 a.m.
|
Welcome & Coalition Updates
Adam Mather, Coalition President
|
| 9:00 a.m. - 10:30 a.m. |
Managing by Walking Around
Lisa Biddle-Puffer, Vice President of Quality and
Regulatory Affairs with KCARE |
| 10:30 a.m. - 10:45 a.m. |
Break |
| 10:45 a.m. - 12:00 p.m. |
Quality Measures & 5 Stars
Janine Lehman, Director of Legal Nursing Consulting
for Proactive LTC Consulting |
| 12:00 p.m. - 1:00 p.m. |
Lunch provided |
| 12:45 p.m. - 2:15 p.m. |
Tools to Prepare for the Survey Process
Janine Lehman, Director of Legal Nursing Consulting
for Proactive LTC Consulting
|
| 2:15 p.m. - 2:30 p.m. |
Break |
| 2:30 p.m. - 3:45 p.m. |
Defensive Documentation
Janine Lehman, Director of Legal Nursing Consulting
for Proactive LTC Consulting |
| 3:45 p.m. - 4:30 p.m. |
How to Utilize QIO
Elizabeth Nugent, Nursing Home Lead Quality Improvement Consultant,
Health Quality Innovators (HQI)
|
DAY 2:
| 8:30 a.m. - 10:00 a.m. |
How to conduct an Internal Investigation
Conjuna Collier, Senior Vice President of Risk Management
with Masonic Homes of Kentucky
Marian Hayden, Partner with Cull and Hayden P.S.C. |
| 10:30 a.m. - 10:45 a.m. |
Break |
| 10:45 a.m. - 12:00 p.m. |
Abuse and Neglect Reporting
Conjuna Collier, Senior Vice President of Risk Management
with Masonic Homes of Kentucky
Marian Hayden, Partner with Cull and Hayden P.S.C.
|
| 12:00 p.m. - 1:00 p.m. |
Lunch provided |
| 1:00 p.m. - 2:00 p.m. |
Fundamentals of Medicare & Medicaid
Jeremy Bischoff, Vice President of Reimbursement with KCARE |
| 2:00 p.m. - 2:15 p.m. |
Break |
| 2:15 p.m. - 3:15 p.m. |
Service Recovery
Mary Haynes, CEO of Nazareth Home |
| 3:15 p.m. - 4:00 p.m. |
Public Relations Crisis Communication Response
Morgan Jemtrud, Director of Communications with KCARE |
PRESENTERS:
Over eight long term care experts that will present for two days
REGISTRATION FEE:
$300 – Members
$600 – Non members
ATTENTION: PLEASE EMAIL HANNAH WOEMPNER ([email protected]) WITH NAME, TITLE & EMAIL ADDRESS FOR ANY NEW EMPLOYEES IN ORDER TO RECEIVE THE MEMBER PRICING.
Thanks to our training sponsors:

CONTINUING EDUCATION:
The Kentucky Coalition for Aging Resources and Empowerment is an approved provider of continuing education by the Kentucky Board of Nursing, #5-0002. To receive the 14 contact hours, you must complete the entire program. Certificates may be printed once the program evaluation is submitted. Disclaimer Statement: The Kentucky Board of Nursing approval of an individual continuing education provider does not constitute endorsement of program content.
CANCELLATION POLICY
Cancellation received in writing no later than seven (7) workdays prior to a seminar will receive a full refund. Cancellations received in writing inside of seven (7) workdays will receive one-half refund. Any participants who don't attend a program will receive no refund unless prior notice in writing is given to the coalition office as outlined in this policy. Participants may appeal refund determinations by requesting reconsideration by the Executive Committee. Such appeals must be made in writing within 30 days after the seminar or convention is held. Please email all cancellations to [email protected]
LODGING
Embassy Suites by Hilton Louisville East
9940 Corporate Campus Dr.
Louisville, KY 40223
Click here to make a reservation
Registration
Registration ends 8/17/2026 12:00 PM EDT